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LEGAL

Privacy Policy

Last updated: April 2026. How YANCOPOW collects, uses, and protects your information when you visit yancopow.com.

1. Introduction

Shenzhen Yancopow New Energy Co., Ltd. (“Yancopow”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.yancopow.com (the “Site”) or contact us through our website.

By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

Contact Form Submissions When you submit an inquiry through our contact form, we collect your name, company name, country, email address, and message content. This information is sent directly to our company email and is used solely for responding to your inquiry.

Google Analytics We use Google Analytics to collect anonymous data about how visitors use our Site, including pages visited, time spent, and general location. No personally identifiable information is stored. To opt out of Google Analytics tracking, please visit: Google Analytics Opt-out.

WhatsApp Business We offer WhatsApp as a direct communication channel. If you initiate contact via WhatsApp, your messages and phone number will be received by our sales team and used only to respond to your inquiry. WhatsApp’s own privacy policy applies to all communications made through their platform.

Email Marketing (Mailchimp) If you subscribe to our newsletter or marketing emails, your email address and name will be stored in Mailchimp, our email marketing platform. You may unsubscribe at any time by clicking the “unsubscribe” link in any email we send. Mailchimp complies with applicable data protection regulations. See their privacy policy here: Mailchimp Privacy Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Responding to business inquiries and quote requests
  • Providing product information and customer support
  • Sending newsletters or product updates (only with your consent)
  • Improving our website and user experience through anonymous analytics
  • Preventing fraudulent activity and ensuring website security

4. Data Storage & Security

Shenzhen Yancopow New Energy Co., Ltd. is a China-based company. Data submitted through our contact form is received via our company email system. We use SSL/HTTPS encryption across our Site to protect data in transit. We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Cookies

Our Site uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types:

  • Analytics cookies — via Google Analytics, to understand site usage anonymously
  • Functional cookies — to remember your preferences and session information

You can disable cookies in your browser settings at any time. Note that some site features may not function correctly without cookies enabled.

6. Third-Party Services

We use the following third-party services that may process your data:

ServicePurposePrivacy Policy
Google AnalyticsAnonymous site analyticsLink
WhatsApp BusinessDirect customer communicationLink
MailchimpEmail marketingLink

We do not control these third parties’ privacy practices. We encourage you to review their policies.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent for email marketing at any time
  • Request that we stop processing your data

To exercise any of these rights, please contact us at: privacy@yancopow.com

8. Data Retention

We retain contact form submissions and email correspondence for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Marketing subscription data is retained until you unsubscribe.

9. Children’s Privacy

Our Site is intended for business users only. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Shenzhen Yancopow New Energy Co., Ltd. Floor 6, Bldg B, Zhongshenghui, Fuyong, Baoan, Shenzhen, China 📧 privacy@yancopow.com 🌐 www.yancopow.com

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